Shipping policy

Introduction
At Wicked Jewellery we strive to deliver your purchase as quickly and affordably as possible. We offer a range of shipping options to ensure you receive your items on your schedule.

Shipping Process
Our shipping process is divided into 3 parts: Handling Time and Transit Time, and Total Delivery Time and Shipping cost

Standard Shipping
Handling time: 1-3 days
Delivery Time: 3-7 Business Days
Shipping Cost: £3.95 per item

Express Shipping
Handling time: 1 days
Delivery Time: 2-4 Buysiness Days
Shipping Cost: £7.95 per item

Next Business Day Delivery
Handling time: Same Day
Delivery Time: Next Day
Shipping Cost: £10.95 per item order cut off time 1.00pm


Order Tracking
Standard delivery will be royal mail 48, Express Shipping will be Royal Mail 24. (Tracking will be updated once delivered)

Next Business Day Delivery will be via royal mail special delivery

The item has never been received.
Customers can contact us by email if they have never received the item. We will contact our shipping department and delivery agent to find out the status of the product.

Delivery delays
In the event of delivery delays, we will contact you as soon as possible. We aim to deliver your order as quickly as possible. Extensive delays entitle you to cancel your purchase.

Changes to the delivery address
If you need to change the shipping address after the order has been shipped, please contact us directly as soon as possible. Please note that address changes may not always be possible, depending on the stage of delivery.

Incorrect address
If your order is returned to us due to an incorrect address provided at checkout, you will be responsible for any additional shipping costs

Company name: Wicked Jewellery

Address: 18 Woodpecker Crescent, burgess hill, RH15 9XY, United Kingdom
E-mail: peter@ironhogparts.com
Contact number: +4401293303014
Business hour: 09:00 am to 05:00 pm ( Monday to Friday)